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Frequently asked questions
What makes GST different?
GST is built on a simple idea: we work with our clients with the same diligence and respect we’d want when buying or selling a luxury timepiece. We're a collector-run business, which means every watch we offer is one we've personally vetted, and every transaction is handled with the utmost care. No upsell or pressure. We proud to carefully vet and source some of the best watches, offered with transparency and fair pricing.
What is your best price?
We offer competitive compensation when acquiring our inventory, which allows us to set fair, market-based prices from the start rather than the inflated asks you'll often see from boutique resellers who build in room for heavy negotiation. Because of this approach, we're generally not able to move significantly off our listed price.
That said, we do welcome genuine offers backed by reasonable supporting context — comparable sales, condition considerations, and the like. Inquiries that simply ask for "your best price" without context will typically be directed back to the price as listed.
What payment methods do you accept?
We accept wire transfer as our standard payment method. Wire transfers are secure, immediate, and verifiable on both ends, which lets us move quickly and confidently on high-value transactions, and lets you know your purchase is being handled the right way. If you have a specific circumstance that requires another arrangement, reach out and we're happy to discuss it.
Do you offer in-person showings?
We don't currently offer in-person showings. However, we're always happy to set up a video call to show you the watch in detail, answer any questions, and walk you through condition, function, and documentation in real time.
Is shipping included in the price?
Yes. For all orders shipped within the continental United States, shipping is included in the listed price. We ship via FedEx Priority Overnight, fully insured, so your watch arrives quickly and securely.
Do you ship outside of the U.S.?
Yes, international shipping is available for an additional charge based on destination. Reach out and we'll provide a quote specific to your location.
How do sourcing inquiries work?
If you're looking for a specific watch or reference we don't currently have listed, start by submitting our inquiry form with the brand, reference, and any specific details about what you're after. From there, we'll follow up to discuss how active sourcing works, including any deposit required and the expected timeframe to locate and secure your piece.
What is your return policy?
All purchases and trades are considered final sale unless otherwise agreed to in writing. Please note that each of our sales platforms may carry its own return policy, which we'd encourage you to review before completing your purchase. That said, if any issue arises with your purchase, we're committed to working with you to resolve it promptly.
Do you guarantee the authenticity of your watches?
Absolutely. All our watches are guaranteed 100% authentic. As collectors, we offer watches we would be glad to own, and we stand firmly behind the authenticity of everything we sell.
What is your sales tax policy?
We're committed to full compliance with U.S. sales tax laws. Sales tax is required and will always be due for orders shipped to New Jersey. For orders shipped outside of New Jersey, sales you may be legally responsible for remitting the tax yourself.
By placing an order, you acknowledge that:
Sales tax may be due even if it was not collected at checkout
You are responsible for paying any applicable use tax required by your state
We may contact you regarding unpaid sales tax where legally required
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